The following terms and conditions governs the use of our website. When you use our website or make a purchase you are agreeing to be bound by the terms and policies outlined below. Please be sure to read each of the terms and policies below before using this site or making a purchase.
Terms of Use
Our Terms Of Use govern your use of the websites and applications where this appears. By visiting or using the Site, you expressly agree to these Terms, as updated from time to time.
Read our Terms of Use here.
Ticket Purchase Policy
Our Ticket Purchase Policy outlines the rules that customers must follow when purchasing tickets.
Read our Ticket Purchase Policy here.
Refund/Exchange Policy
Our Refund/Exchange Policy governs customers rights to a refund. All purchases are final sale and cannot be exchanged for tickets for another event. Event’s may be suspended, cancelled, or postponed and event lineup are subject to change at the Event Producers sole discretion and without refund.
Read our Refund/Exchange Policy here.
Delivery Policy
Our Delivery Policy governs how your digital e-tickets orders are processed and delivered. Our platform is 100% digital. This means that we do not ship out physical tickets, but instead tickets are delivered digitally in the format of an e-ticket.
Read our Delivery Policy here.
Privacy Policy
Our Privacy Policy ensures the protection of your personal information, collected through interactions with our services. We prioritize data security, do not share your information with unauthorized parties, and comply with relevant privacy laws to provide you with a secure and transparent user experience.
Read our Privacy Policy here.
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🚨🛠️ Scheduled Maintenance Notice:
Luna Ticketing will be offline for scheduled updates on November 21, 2024, from 8 PM to 3 AM EST. During this time, ticket purchases and support requests will be unavailable. Thank you for your patience as we work to improve your experience! Please follow our social media pages for live updates.